top of page

Unified Communications

One Click Phone Calls with the 3CX Windows and Mac Softphone

 

Phone System integrates powerful clients for Mac and Windows, allowing you to easily manage your phone calls, whether in the office using CTI (computer telephony integration) and your deskphone, or on the road using the inbuilt softphone. Unlike other PBXs, no additional license fees are charged – and because 3CXPhone is fully integrated its easy to deploy and manage.

 

 

 

Manage your calls on your IP Phone from your desktop

 

3CX Phone System includes a CTI mode that allows you to control your deskphone with a few mouse clicks rather than having to learn a cumbersome cryptic interface.  Launch calls on your deskphone without typing the number or transfer a call with a few mouse clicks.

 

 

 

3CX Delivers Unified Communications Out of the Box

 

3CX Phone System brings together enhanced communication and superior collaboration tools in one user-friendly interface.  Presence, fax & voicemail to email, Web conferencing and instant messaging are child's play for 3CX Phone System.  Managing and working with remote employees has never been easier with great features like presence and the ability to take your office extension with you wherever you go.  You can also access the same great functionality from your laptop, smartphone or tablet

 

 

 

See Presence of Colleagues

 

The ability to view the status of other colleagues (presence) is a great time saver avoiding unnecessary call transfers or voice mai tags and makes managing and working with remote employees easier than ever.  Need some quiet time to finish a project?  Customise your status and prevent any annoying disturbances.

 

  • Eliminate unnecesary voicemail

  • Avoid unnecesary call transfers which annoy customers

  • Visible from all 3CXPhone client (Mac/Windows/IOS & Android)

 

 

 

Deliver Faxes & Voicemail to Inbox

 

Inbound faxes are converted to PDF and forwarded to users via email, without requiring any fax server software.  Likewise voicemails are converted to sound files and forwarded via email.

 

  • Forward emails/fax to inbox - working all within your email client

  • Listen to voicemails on your smartphone's email or email client

  • Fax received as PDF in inbox - no need for a fax machine

 

 

 

Instant Messaging / Text chat

 

Allow employees to comunicate together via text chat, without the need to rely on third party internet messaging systems.  3CX users can send and receive text messages via 3CX Windows, Mac, iPhone and Android clients from anywhere.

 

  • Inbuilt messaging applications in the PBX

  • No cost to send messages/links etc

  • Available on the major platforms

  • Great way for quick easy on the spot communication 

 

 

 

bottom of page