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LG Communications Solutions

All in one solution

 

The LG Ericsson iPECS-LIK phone system is a pure IP communication solution for small to medium businesses. The iPECS pabx will scale from 2 -1200 users across multiple sites so it can grow as big as you do and scale accordingly. This feature rich solution offers customers uncompromising, proven, technology that has helped the LG Ericsson iPECS phone system to become the largest selling pabx in Australia under 100 handsets.  Telstra support and push this system as one of their main systems under the Telstra business system program, which is another reason why this proven system is so popular. There are a range of systems to suit the needs of your business.

Will it work with the NBN?

 

Yes.  These systems are built and designed to work with NBN technology.  All of the latest technology is built into these systems so it is fully future proofed and wont be out of date with emerging technology.

I really dont know much about phones and phone systems, i need some help!

 

That is what makes us different from some of the larger organisations.  We do not focus on large business, we choose to work with the small to medium business operators.  This can be anything from your small home office or your growing business which is steadily expanding.  Telstra, Optus, Vodafone and many of the larger carriers may offer solutions that suit some customers, but due to their size can often overlook the needs of the smaller business.  You may also want to have a more personal service and have a business which would happily drop by or spend 5 minutes on the phone to discuss your requirements.  That is where French Technologies come in.  We will help guide and advise you on the best solution based on our years of experience in the Telecommunications industry.

People talk about "VOIP" and "SIP".  Does this work on these systems?

 

We wont confuse you with accronyms or abbreviations.  These terms loosely mean rather than using your standard Telstra phone line, it actually uses your internet connection for a telephone call.  These systems will fully support these technologies and are can provide these for you however it can also use the standard "Telstra style" telephone lines you are familiar with.  If you decide to use VOIP in the future, your system will be ready and supports this technology.

Can i use cordless or wireless phones with the system?

 

The LG iPecs phone system allows you to connect digital cordless phones which are proprietary to the system, wifi phones as well as standard home cordless phones.  The standard cordless phones work as a cordless phone with the usual basic abilities.  The WIFI and digital cordless phones offer far more functionality to your wireless experience.

Yes, you can connect your Mobile phone, Tablet and computer

 

You can download an APP for your mobile phone which will connect to the phone system.  This means you can turn your mobile phone in a cordless phone and also if away from the office, use it remotely.  Going overseas?  Taking your tablet or laptop?  You can keep in touch with your colleagues back home with free calls, all you need is an internet connection.

Can i work from home and somehow use a phone connected to the office?

 

Yes you can and its easier than you think.  You can have a physical deskphone at your home office.  It works exactly the same as if you were in the office.  The phone connects back to the main office via the internet.  You can receive calls into the main office and they come to your phone at home.  Want to keep a deskphone in your office and have one at home?  Why not have them both ring at once during business hours? How about on the move with you tablet and take calls handsfree?  Finally you can have your smartphone setup with an APP which allows you full functionality to make and receive calls. 

The LG IPECS range of phone systems come in a variety of models to suit small to large business.  The systems are NBN ready and all in one solutions for voice and data.

 

Main features on these systems:-

 

  • Hold

  • Transfer

  • Caller ID

  • Messages On Hold

  • Unified Communications

  • Unified Messaging

  • Multi Level Automated Attendant

  • SIP/VOIP utilising the latest in Voice Over IP technology

  • Voicemail

  • Voicemail to email

  • Call Recording

  • Multimedia Applications

  • IP Communicator (Phone AP on your smart phone)

  • IP Attendant (Windows AP for displaying calls and status)

  • Mobility

  • Mobile Extensions (mobile and desk phone ring together)

  • Phontage (Windows AP which is a phone on your desktop)

  • Conferencing

  • Networkingragraph. Click here to add your own text and edit me. I’m a great place for you to tell a story and let your users know a little more about you.

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Applications

IPECS UCS

A powerful multimedia collaboration and productivity enhancing tool

  • Real-time presence information displaying user status at a glance

  • Selecting the best communications method based on the user pres-
    ence information; via voice, email, instant messaging or video

  • Mobile UC enabled

  • Multi-party video conferencing among up to 6 users

  • 1:1 video call on mobile

IPECS Communicator

A SIP based softphone for users who need to keep seamless communications with a single number

  • Phone book / call log / paging

  • 3 way conference call

  • SMS/broadcast message sending and receiving

  • One-touch blind/consult transfer

IPECS Attendant

An IP Attendant solution which includes a soft phone function and hotel features

  • Phone book / call log / paging

  • 3 way conference call

  • SMS/broadcast message sending and receiving

  • One-touch blind/consult transfer

IPECS IPCR

A call recording and monitoring solution tightly integrated with IPECS call platforms and contact centers

  • Centralised or distributed call recording

  • Encryption enabled call recording

  • Multi party conference call recording up to 13 party access

  • Available from October 2015

Features

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