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The LG iPECS eMG80 phone system is the latest phone system released by Ericsson LG.  It offers the best value for a small to medium business we have seen.  The great aspect of this system is that it offers the great features of the larger LG systems but at a smaller price.  The system will work with traditional Telstra phone lines as well as the latest technology including VOIP.

 

The system is expandable up to 48 users. 

eMG80

Will it work with the NBN?

 

Yes.  These systems are built and designed to work with NBN technology.  All of the latest technology is built into these systems so it is fully future proofed and wont be out of date with emerging technology.

This system works on older style cabling which can

save you thousands in cabling upgrades

 

Another reason why this system is so awesome is the fact it will work on older style cabling.  There are still many buildings using cabling which was installed many years ago to work with the older style commander phones.  This system can utilise these cables due to the fact it only needs 2 wires per phone.  Would that mean the phones have to be old?  Certainly not!  The latest style of phones has been released for this system offering crisp displays, multiple buttons and features built into the phones to offer the latest technology.

How many phones can i connect and can i add more?

 

The system is upgradable and able to support up to 48 users.  The great part of these systems is that out of the box you can have 8 phones which is ideal for your small business.  If you outgrow this, then we can add an expansion card into the system to give you another 8 and so on.  The phone system actually grows with your business meaning the cost is low, and you only spend a small amount to expand at a time when you need to meaning its a great price to buy.

Can i use cordless phones with the system?

 

Yes you can have multiple cordless phones attached to the phone system as well as standard desk phones.  The system will support just about any standard cordless/home phone which you want to add to the system.

What about a professional on hold message and music?

 

These systems are so smart you can actually upload a music file into the system for it to play.  Even though it will support an external music player, this sophisticated system has multiple standard options for different music on hold to suit the mood of your business.  Alternatively you can supply us with your favourite music files or files to play or work with us to produce a professional on hold message.

Why is this system so affordable compared to other systems with less features?

 

As with most technology from Apple to Microsoft, there is rivalry in the market place and many products have been released over the recent years causing strong competition in the market.  LG's market share was dropping due to many other products being released, many with limited features.  So what did LG do?  They spoke to the technicians, listened to the customers and dealers and closely watched the latest trends before releasing this ground breaking product.  The technicians who install these say "its the product we have been waiting for as we know it offers substancial features and we can just say YES to our customers".  What is even better, they decided to release this product at a fantastic and competitive price to make this product the latest beast on the market.

The eMG80 supports a wide range of features, some of which are shown below..

 

Main features on these systems:-

 

  • Hold

  • Transfer

  • Caller ID

  • Messages On Hold

  • Multi Level Automated Attendant

  • SIP/VOIP utilising the latest in Voice Over IP technology

  • Voicemail

  • Voicemail to email

  • Call Recording

  • Multimedia Applications

  • IP Communicator (Phone AP on your smart phone)

  • IP Attendant (Windows AP for displaying calls and status)

  • Mobility

  • Mobile Extensions (mobile and desk phone ring together)

  • Phontage (Windows AP which is a phone on your desktop)

  • Conferencing

  • Networkingragraph. Click here to add your own text and edit me. I’m a great place for you to tell a story and let your users know a little more about you.

Applications

IPECS UCS

A powerful multimedia collaboration and productivity enhancing tool

  • Real-time presence information displaying user status at a glance

  • Selecting the best communications method based on the user pres-
    ence information; via voice, email, instant messaging or video

  • Mobile UC enabled

  • Multi-party video conferencing among up to 6 users

  • 1:1 video call on mobile

IPECS Communicator

A SIP based softphone for users who need to keep seamless communications with a single number

  • Phone book / call log / paging

  • 3 way conference call

  • SMS/broadcast message sending and receiving

  • One-touch blind/consult transfer

IPECS Attendant

An IP Attendant solution which includes a soft phone function and hotel features

  • Phone book / call log / paging

  • 3 way conference call

  • SMS/broadcast message sending and receiving

  • One-touch blind/consult transfer

IPECS IPCR

A call recording and monitoring solution tightly integrated with IPECS call platforms and contact centers

  • Centralised or distributed call recording

  • Encryption enabled call recording

  • Multi party conference call recording up to 13 party access

  • Available from October 2015

HANDSETS

Features

Is it easy to use?

 

All LG products and systems have a similar "core" of programming and thought.  Why is this system so popular?  Its popular because it appeals to the public.  You dont have to be a brain surgeon to operate the system.  Want to transfer a call to the boss in his office?  Just press 1 button.  You dont need to press HOLD, you dont need to press TRANSFER, just press the button which says "boss".  The rest of use of this system follows a similar trend in ease of use.  On top of this we provide full training on all installs.

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