top of page

iPECS-LIK

The LG Ericsson iPECS LIK phone system is one of Australia's most popular and top selling system.  This system has been around since the early days of IP telephony and continually upgraded with the latest software and is a very stable platform.  This communications solution is simple, powerful and cost effective.  The system is the core platform of unified communications which enhances business productivity with various collaboration tools.  The system is scaleable up to 1200 ports per system and enables a variety of options for all line solutions, be it ISDN, PSTN, VOIP or any of those technologies which are out there! As a Ericsson-LG Enterprise unified communications solution, iPECS-LIK brings together voice, messaging, video, mobile and desktop applications to enable businesses to increase productivity, improve their competitive advantage, and deliver a rich media experience across any work environment.

Will it work with the NBN?

 

Yes.  These systems are built and designed to work with NBN technology.  All of the latest technology is built into these systems so it is fully future proofed and wont be out of date with emerging technology.

Is this a VOIP system or can i connect Telstra lines?

 

The system is fully VOIP/SIP capable.  This means that it will be able to use the latest in technology for voice over ip and SIP and will be even better with an NBN connection to be able to support even more speed and bandwidth.  Many users stick with the traditional Telstra style lines. 

 

Another popular choice is to use a VOIP provider such as ENGIN (we can provision all of this for you) to use cheap outgoing lines which offer advantages such as free calls to local/national/mobiles for a fixed monthly fee.

How many phones can i connect and can i add more?

 

The system is upgradable and able to support up to 1200 ports.  This means a mix of phones, lines and many other features adding up to 1200 for the largest of the LIK systems. 

Can i use cordless phones with the system?

 

Yes you can have a standard cordless phones or faxes connected to the system.

 

 

 

 

 

 

 

Yes, you can connect your Mobile phone, Tablet and computer

 

You can download an APP for your mobile phone which will connect to the phone system.  This means you can turn your mobile phone in a cordless phone and also if away from the office, use it remotely.  Going overseas?  Taking your tablet or laptop?  You can keep in touch with your colleagues back home with free calls, all you need is an internet connection.

 

If your working from home you can fire up the laptop and make some calls before going into the office as if your at your desk in your office.

What type of phones connect to this system?

 

The simple answer is all type of LG Ericsson handsets can connect to this phone system.  This system really has no limitations and is the flagship system.  Please see our handset section to view all of the phones available for the LG Ericsson systems.

There is so much to try and understand, does your company provide consultation and after sales support?

 

Of course.  There are so many questions whether it be Telstra or Optus related, about interfacing or connecting your lines to a new system or the call plans you are on.  We will explain how the system works and connects and provide you with all the information you need so that you make the right decision.  We only want to sell you a solution which will help your business grow and give you a return on your investment.  Its a great pleasure of ours to stay in touch with our customers to ensure their systems are meeting their needs and if they need to upgrade or maybe even making some cost savings, we can work out the best solution for you.

 

Once you are comfortable with your system you may want additional training, a conference phone or maybe a phone for home to work in the home office.  We will provide ongoing support to you after the installation of your system and we pride ourselves on that service and that is why our customers keep calling us!

Is the system expandable as my small business grows?

 

The starting LIK system is a 50 port system.  This means up to 50 devices including lines, phones, voicemail etc.  For your small to medium business this is a very popular and adequate system.  If you experience massive growth then you can update this module to the 100 port, 300, 600 or 1200.  Various modules are available to "bolt onto" the system to add more lines, voicemail capacity, analogue extensions, digital extensions and much more.

 

We will help and advise on the best way to upgrade or expand your system and ask the right questions when advising you on these system to make sure if you expect growth, you will have that room to grow at a cost effective rate.

The LIK supports a wide range of features, some of which are shown below.  This system being the biggest has the most fleibility and also the most features out of all the systems.

 

Main features on these systems:-

 

  • Hold

  • Transfer

  • Caller ID

  • Messages On Hold

  • Multi Level Automated Attendant

  • SIP/VOIP utilising the latest in Voice Over IP technology

  • Voicemail

  • Voicemail to email

  • Call Recording

  • Multimedia Applications

  • IP Communicator (Phone AP on your smart phone)

  • IP Attendant (Windows AP for displaying calls and status)

  • Mobility

  • Mobile Extensions (mobile and desk phone ring together)

  • Phontage (Windows AP which is a phone on your desktop)

  • Conferencing

  • Networking

 

 

ragraph. Click here to add your own text and edit me. I’m a great place for you to tell a story and let your users know a little more about you.

Applications

IPECS UCS

A powerful multimedia collaboration and productivity enhancing tool

  • Real-time presence information displaying user status at a glance

  • Selecting the best communications method based on the user pres-
    ence information; via voice, email, instant messaging or video

  • Mobile UC enabled

  • Multi-party video conferencing among up to 6 users

  • 1:1 video call on mobile

IPECS Communicator

A SIP based softphone for users who need to keep seamless communications with a single number

  • Phone book / call log / paging

  • 3 way conference call

  • SMS/broadcast message sending and receiving

  • One-touch blind/consult transfer

IPECS Attendant

An IP Attendant solution which includes a soft phone function and hotel features

  • Phone book / call log / paging

  • 3 way conference call

  • SMS/broadcast message sending and receiving

  • One-touch blind/consult transfer

IPECS IPCR

A call recording and monitoring solution tightly integrated with IPECS call platforms and contact centers

  • Centralised or distributed call recording

  • Encryption enabled call recording

  • Multi party conference call recording up to 13 party access

  • Available from October 2015

Features

Is it easy to use?

 

All LG products and systems have a similar "core" of programming and thought.  Why is this system so popular?  Its popular because it appeals to the public.  You dont have to be a brain surgeon to operate the system.  Want to transfer a call to the boss in his office?  Just press 1 button.  You dont need to press HOLD, you dont need to press TRANSFER, just press the button which says "boss".  The rest of use of this system follows a similar trend in ease of use.  On top of this we provide full training on all installs.

bottom of page